Disability Service Plan 2007-2010
The Disability Services Act 2006 (the Act) came into effect on 1 July 2006. The Act provides a strong foundation for promoting the rights of people with a disability while increasing their wellbeing and encouraging their participation in community life. It includes measures to safeguard the rights and safety of people with a disability and combines with existing systems to improve the quality of services they receive.
The new legislation encourages all Queenslanders to promote inclusive principles within their own communities and requires every government agency to prepare a Disability Service Plan by 1 July 2007.
Assisting Queenslanders with a disability to achieve equitable participation in community life is an important priority of the Department of Communities. The Disability Service Plan 2007-2010 represents the department’s commitment to improving the responsiveness and quality of its services in addressing the needs of people with a disability, their families and carers.
We are committed to achieving the following outcomes:
- information, resources and publications are provided in formats accessible to people with a disability
- functions and events are inclusive of people with a disability
- services and initiatives consider the needs of people with a disability, their families and carers
- systems, programs and evaluation mechanisms to ensure that service delivery responds to the needs of people with a disability, their families and carers
- policies and procedures that are inclusive of, and effectively communicated to, people with a disability
- departmental buildings and facilities that are accessible by people with a disability, their families and carers
- departmental staff that are aware and understand the needs of people with a disability, their families and carers.
Through evaluation and continuous improvement of its Disability Service Plan, the department will continue to ensure that people with a disability, their families and carers are provided with opportunities to engage with the department and are empowered to exercise their rights.
For further information on the Department of Communities’ Disability Service Plan phone 3404 3313 or email policycoordination@communities.qld.gov.au.



