Manage your Card
- Apply for a card
- Replace a card
- Change card details
- Upgrade a Seniors Business Discount Card to a Seniors Card
- Cancel a card
Apply for a card
There are three ways you can apply for a Seniors Card or a Seniors Business Discount Card.
- Complete an online application form, to apply for a card online. Remember to lodge your application electronically you need to select the 'Submit' button when you are finished.
- Through any QGAP office.
- If you would like a hardcopy of the application form, phone Smart Service Queensland on 13 13 04, during business hours. You can post the completed form with a photocopy of your proof of age*, to:
- Name:
- Card Services
- Postal address:
- Reply Paid 10817
Brisbane Adelaide Street Qld 4001
* Accepted forms of proof of age include your birth certificate, a current passport, driver's licence, Queensland 18 Plus card.
- If you do not have any of these documents, you will need to provide a Statutory Declaration signed by a Justice of the Peace stating your name, address, date and place of birth.
Replace a card
If your card has been lost, stolen or damaged, you can replace a card by completing the form online or phone Smart Service Queensland on 13 13 04 during business hours to request a replacement card.
Change card details
If you have changed your postal address, email address or phone number, change card details by completing the form online or call Smart Service Queensland on 13 13 04 during business hours to update your contact details.
If you have changed your name you need to provide us with supporting documentation, such as a photocopy of a marriage certificate, driver's licence or divorce decree. To be issued with a new card, simply send a photocopy of one of these documents, along with your old card, to the to:
- Name:
- Card Services
- Postal address:
- Reply Paid 10817
Brisbane Adelaide Street Qld 4001
Upgrade a Seniors Business Discount Card to a Seniors Card
If you are aged:
- 65 or older and have recently stopped working full-time, or
- between 60 and 64, do not work full-time, and have recently received a concession card from Centrelink or Veterans' Affairs.
You can upgrade a Seniors Business Discount Card to a Seniors Card by completing the form online or call Smart Service Queensland on 13 13 04 during business hours.
Cancel a card
If you need to cancel an existing card for any reason (for example, you have moved interstate or the card holder is deceased) you can cancel a card by completing the form online or call Smart Service Queensland on 13 13 04 during business hours.
Last reviewed: 01 October 2009
